Not sure how this one flew under our radar for so long, but here’s an article from December that gives some great outlook and advice about mobile wallets and retailers.
Mobile Wallets Are the Future for Consumers and Businesses. A 2015 report from Forrester Research estimates that by 2018, up to 20% of US smartphone owners will be using mobile wallets. With such a large segment of the population utilizing this new technology, many customers will come to expect retail stores to support this payment method. As consumers begin to leave their wallets and cards at home, the only way for some merchants to accommodate sales will be by accepting mobile payments.
Forward thinking retailers should be accepting any form of payment they can get their hands on, quite frankly. It’s just too early in the game to tell who’s going to come out on top, but you can be sure there will be one dominant player before too long passes.